— COMMAND & COORDINATION

The Future of Emergency Response Will Be Built on Shared Location Context

Dispatchers, field responders, incident commanders, partner agencies, and supporting systems all need to understand where an incident is unfolding and what is happening around it. Yet even as public safety technology advances, that information often remains scattered across disconnected platforms.

A dispatcher may see one view of an incident, a responder application another, and a drone feed a third. Each offers valuable information, but coordinating an effective response becomes harder when teams must manually reconcile different versions of the operational picture.

Shared location context gives teams and technologies a common reference for the geography, facilities, and operational environment involved in an incident. Every platform can retain its own purpose and interface while drawing on trusted, consistent location intelligence.

This becomes especially important during school emergencies, major events, campus incidents, and multi-agency operations that span indoor and outdoor environments. When teams share the same context, they can reduce ambiguity, coordinate more effectively, and move from awareness to action with greater clarity 

01

Establish a common referenceive automation spatial context

Align location data across dispatch, responder applications, command systems, and partner platforms so teams understand the same incident environment.

02

Connect systems around context

Bring together maps, building information, drone intelligence, and relevant operational details without requiring every platform to look or function identically.

03

Coordinate across boundaries

Support consistent location context across agencies, facilities, jurisdictions, and indoor-outdoor transitions where fragmented information can slow decisions.

04

Build readiness before the incident

Use shared location intelligence to strengthen planning, training, event coordination, and operational preparedness long before teams need to respond.

FROM THE FIELD

Technical signals

Ryzyliant’s EDGE 9-1-1

Alabama’s Wiregrass Region Deploys Ryzyliant’s EDGE 9-1-1

All ten participating PSAPs in Alabama’s Wiregrass Region are now live on Ryzyliant’s EDGE 9-1-1 call handling platform, deployed through INDIGITAL. The centers have 39 call-taking positions and connect to ANGEN, INDIGITAL's statewide NG9-1-1 network, which supports text-to-911 and call transfers between centers. Running in a browser with local survivability, EDGE 9-1-1 lets telecommunicators answer calls or texts, view caller location on a map, and review reporting from one screen.

PUBLIC SAFETY RADIO

Public Safety Radio is Live in Jackson County, Oregon

Emergency Communications of Southern Oregon (ECSO) brought its new public safety radio system live on October 6, completing a 12-year project. Jackson County voters approved a $28 million bond in 2019 to fund 20 new and upgraded radio sites and about 1,800 radios. The system was designed to cover 95% of the county and also reaches parts of five neighboring counties and Crater Lake National Park.

NG9-1-1 TRANSITION FRAMEWORK

Nextiva Selects Intrado NG Nexus

Nextiva, a business communications platform serving more than 100,000 companies, has selected Intrado NG Nexus to meet its obligations under the FCC’s NG9-1-1 Transition Framework (FCC 24-78). As an Originating Service Provider, Nextiva must deliver IP-formatted 9-1-1 traffic within six months of a valid request from a 9-1-1 Authority. NG Nexus tracks which of the nearly 5,000 primary PSAPs have issued requests, and Intrado manages the transition on Nextiva’s behalf.

SPONSORED BRIEFING

Content Store for ArcGIS

Esri has outlined how local governments and construction teams can use Content Store for ArcGIS to acquire high-resolution satellite and aerial imagery from multiple providers through one application. Users can select project areas as small as 1 square kilometer, filter imagery by resolution, date, and cloud coverage, and publish purchased images in ArcGIS Online or ArcGIS Enterprise.

REGULATION & OVERSIGHT

Public safety & GIS updates

  • NENA-STA-022.2-202Y

    NENA has opened public review of the NENA Standard for Emergency Notification Systems, NENA-STA-022.2-202Y (DRAFT), a candidate American National Standard. The draft sets baseline requirements for designing, implementing, using, and maintaining an emergency notification system. It combines two earlier NENA documents into one standard. Comments are due by November 30, 2026.

  • Telecommunicator Cardiopulmonary Resuscitation (T-CPR) Standard

    NENA’s PSAP Operations Committee has published the Telecommunicator Cardiopulmonary Resuscitation (T-CPR) Standard, NENA-STA-041.1.1-2026, an ANSI-approved standard. It gives emergency communications centers and prehospital leaders a roadmap for building a T-CPR program, including telecommunicator competencies and minimum performance standards. NENA says it sets a consistent, measurable approach to CPR instructions for out-of-hospital cardiac arrest.

  • NG9-1-1 status report by Cal OES

    California’s Governor’s Office of Emergency Services (Cal OES) filed its first quarterly NG9-1-1 status report on September 30 under new legislative oversight rules. None of the state’s roughly 440 PSAPs have completed migration to NG9-1-1, and about 25 are in transition. NGA 9-1-1 has sued Cal OES, alleging it failed to justify changes to its NG9-1-1 deployment strategy, and RAND began an independent technical evaluation in August.

  • ITS Codification Act

    The Senate Commerce, Science and Transportation Committee has advanced the ITS Codification Act, sponsored by Senators Marsha Blackburn and Tammy Duckworth. The bill would formalize NTIA’s Institute for Telecommunication Sciences and direct it to support technologies that locate people in confined spaces where radio signals are limited, such as collapsed structures. The institute would report its findings to Congress within 18 months.

INSIGHT OF THE WEEK

Next-Gen 911 Interoperability - One Step Closer

The Department of Homeland Security's Science and Technology Directorate and the Next Generation 9-1-1 Interoperability Task Force have released an open-source repository of test code to evaluate NG9-1-1 systems for interoperability and standards compliance. The free repository includes test scripts covering more than 100 requirements under NENA's i3 standard. Public safety agencies and technology vendors can use the tools to assess equipment compatibility, identify implementation issues, and support procurement decisions. The initiative aims to reduce interoperability problems between NG9-1-1 systems from different manufacturers.

Resources & events

Public Safety Conference

Georgia Emergency Communications Conference

March 7-11, 2027 · Columbus, Georgia
Exposition and Summit

2027 NSGIC Midyear Meeting

February 28 - March 4, 2027 · Colorado Springs, Colorado

Recent Advances in GIS-Based Traffic Accident Analysis and Predictive Modeling (IJAEM)

This report examines how GIS applications have evolved from accident mapping to hotspot detection, spatial analysis, and predictive modeling. It covers techniques including Kernel Density Estimation (KDE), Moran's I, Getis–Ord Gi*, and network-based analysis for identifying high-risk road locations. It also examines how machine learning, traffic data, and road network information support crash prediction and emergency response planning. Researchers identify inconsistent data quality, limited standardization, computational complexity, and difficulties implementing real-time systems as ongoing challenges.